The client is a global leader in healthcare education and training. The company specializes in the design and development of advanced solutions, including immersive technologies for resuscitation training. The products are used in the training and education of first responders. Due to past delivery problems, a replacement had to be found quickly for the modular unit that is essential for the production of one of the company's most important products: the humanoid resuscitation mannequin for professional training in cardiopulmonary resuscitation (CPR) – also known as Rescue Annie.
Characterizing the initial request were two main requirements:
- On a technical level, the need for a “plug-and-play” solution compliant with the existing design of the mannequin’s electronics, that could be integrated without any need for redesign.
- On an operational level, the guarantee of a short lead time to prevent a six-month production stop, combined with guaranteed long-term availability and supply to avoid the recurrence of emergency situations.